The Assassin Bug
Silent blockers that stop users at the door.
Critical findings represent complete failure states for accessibility. If a user cannot proceed at all, it belongs here and must be fixed immediately.
Core path blocked
Key journeys like login, payment, or form submission are unreachable for some users.
No workaround
Users cannot bypass the issue with keyboard, assistive tech, or alternate content.
Assistive tech failure
Screen reader output or keyboard order breaks the entire interaction model.
Immediate escalation
This tier always jumps to the top of engineering and QA priorities.