Skip to main content
Back to Home
Support Desk

Need Help?Pick the Fastest Path.

Use self-serve guides for quick answers, then contact our team when you need implementation or troubleshooting support. Every channel is designed to reduce turnaround time.

Response Expectations

What to expect after outreach

General product and workflow questions

Within 1 business day

Contact form or support email

Implementation and rollout planning

Within 1 business day

Contact form with project context

Active troubleshooting on existing workflows

Same business day

support@p15r.io

Common Questions

What file formats does p15r support?

p15r supports Excel files (.xlsx, .xls) and CSV uploads for accessibility audit intake.

How do severity levels work?

p15r groups issues by severity to help teams prioritize remediation by user impact and urgency.

How can I get direct support?

You can contact support through the support page or email support@p15r.io for assistance.

Support when you need it

Still blocked? We can help you move forward.

Share your workflow context and current blocker, and we will route your request to the right team for fast follow-up.